As we reflect on the milestones achieved in 2024, EX10 is proud to share our significant progress and accomplishments. This year has been a transformative period for us, marked by substantial growth, enhanced capabilities, and successful collaborations.
Resource Expansion
In 2024, we expanded our capacity by 30%, enabling us to take on more projects and serve our clients more effectively. This increase in resources has allowed us to enhance our service delivery and ensure that we maintain the high standards that our clients expect.
Turnover Growth
Our commitment to excellence and client satisfaction has resulted in a remarkable 25% increase in turnover this year. This growth reflects the trust and confidence that our clients have placed in us as their preferred consulting partner for IFS solutions.
Quality Assurance Services
One of our key achievements this year was the successful provision of Quality Assurance services. We assisted customers in reviewing their IFS implementations, which were managed by other partners. Our expertise in solution architecture, project management, managed services, and technical consulting helped clients navigate challenges and optimize their existing systems.
New Client Partnerships
In 2024, we proudly welcomed over 20 new customers into the EX10 family. These partnerships have allowed us to extend our reach and impact, providing tailored IFS solutions that meet the diverse needs of our clients.
Strategic Collaborations
We strengthened our network by collaborating with six IFS partners, three of whom joined us in 2024. These partnerships have enhanced our service offerings and enabled us to deliver comprehensive solutions that leverage the strengths of our partners.
Enhanced Capabilities
We are excited to announce the addition of FSM (Field Service Management) and NGSM (Next Generation Service Management) capabilities to our portfolio. These new offerings position us to address the evolving needs of our clients and provide innovative solutions that drive efficiency and effectiveness.
Complex Customizations
In 2024, we completed complex customizations for our clients in significantly reduced timeframes. Our dedicated team leveraged their expertise to deliver tailored solutions that not only met but exceeded client expectations.
Customization Reduction with IFS BPA
We helped reduce customizations using IFS BPA with multiple customers. We have proven that most customization requirements can be met using IFS BPA, further streamlining processes and enhancing efficiency.
As we move forward, we remain committed to our mission of maximizing the return on investment for our clients through expert consulting and dedicated service. The achievements of 2024 are a testament to our team's hard work and the trust our clients place in us. We look forward to building on this success in the years to come!