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IFS basics

IFS glossary: key terms explained

EX EX10 Team · March 12, 2026 · 5 min read

A plain-English glossary of common IFS terms — from IFS Cloud and Aurena to evergreen updates, business events and ACPs — so you can follow any IFS conversation with confidence.

Key takeaways
  • IFS Cloud is the current platform; IFS Applications (Apps 9/10) is the previous generation.
  • "Evergreen" means continuous updates rather than big-bang upgrades.
  • Keeping configuration over customisation is what makes evergreen updates painless.

Platform & releases

The big-picture terms you will hear most often.

  • IFS Cloud — IFS’s current single, evergreen ERP/EAM/FSM platform
  • IFS Applications (Apps 9/10) — the previous-generation product, predecessor to IFS Cloud
  • Aurena — the modern, browser-based IFS user interface
  • Evergreen updates — continuous (broadly twice-yearly) updates instead of rare big-bang upgrades

Architecture & extensibility

How IFS is tailored and connected.

  • Configuration — adapting IFS using built-in settings (upgrade-safe)
  • Customisation — bespoke code/changes (powerful but adds upgrade cost if overused)
  • Business events — IFS’s mechanism for triggering integrations when data changes
  • ACP (Application Configuration Package) — a packaged set of configuration used to deploy changes consistently

Delivery & lifecycle

Terms from the project and run phases.

  • UAT — user acceptance testing before go-live
  • Cutover — the controlled switch from the old system to live IFS
  • Hypercare — intensive support immediately after go-live
  • Managed services — ongoing support, administration and continuous improvement of a live IFS estate

Frequently asked questions

What is the difference between IFS Cloud and IFS Applications?

IFS Cloud is the current evergreen platform; IFS Applications (Apps 9/10) is the previous generation. New innovation lands in IFS Cloud.

What does configuration vs customisation mean in IFS?

Configuration uses built-in settings and is upgrade-safe; customisation is bespoke code that is powerful but adds upgrade cost if overused.

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