IFS Managed Services
Keep IFS healthy, supported and continuously improving.
IFS managed services is the ongoing support, administration and continuous improvement of your live IFS environment — combining a responsive helpdesk with proactive optimisation and release management.
- Concentrated IFS knowledge in one person is a business risk — managed services removes it.
- Proactive monitoring is cheaper than reactive firefighting.
- A managed backlog turns "someday" enhancements into steady value.
Go-live is the start, not the end. EX10 runs and improves your IFS estate so value keeps compounding: a responsive support desk for day-to-day issues, proactive monitoring to stay ahead of problems, and a steady stream of enhancements and release adoption. You focus on the business; we keep IFS sharp.
Signs you need this
- In-house IFS knowledge is thin or concentrated in one or two people
- A backlog of enhancements that never gets prioritised
- Falling behind on IFS Cloud release updates
- Reactive firefighting instead of proactive improvement
How we deliver
- 1
Transition in
We learn your environment, document the estate, and establish SLAs and a knowledge base.
- 2
Support & monitor
Responsive multi-tier support plus proactive monitoring to catch issues before users do.
- 3
Improve continuously
A managed backlog of enhancements, delivered in predictable increments.
- 4
Stay evergreen
Test and adopt IFS Cloud release updates so you never fall behind again.
IFS Managed Services — questions, answered
What does IFS managed services cover?
Helpdesk and application support, administration, proactive monitoring, a managed enhancement backlog, and IFS Cloud release adoption — tailored to your environment and SLAs.
Can you support both IFS Apps and IFS Cloud?
Yes. We support IFS Applications and IFS Cloud environments, on-premise or cloud-hosted.
Explore related solutions
Talk to us about ifs managed services
Talk to the team that has rescued red projects — and is building the future of AI for IFS.